Refund Policy

Last updated: 23 October 2026

Right now

StoryBookBag is not selling anything yet, so no payments are taken and no refunds apply.

Before you can buy anything, this page will set out the full returns and refund terms. They will include:

your legal right to withdraw from an online purchase within 14 days, under Austrian and EU consumer law, and how to use it;
clear information before you order if an item is made to order or personalised, as the legal exceptions for such items will be explained;
final prices including all taxes, with shipping costs shown before checkout — no hidden fees.